62
Breathing new life into books with official hashtags

Update: Welcome, Domino Project readers! I’m honored that Seth Godin chose to highlight this idea , and I love the response I’ve seen on Twitter. In fact, let’s try something: If you would like to tweet about this post, please use #htagbooks and follow me (@be3d). Let’s innovate together.


RT @: I’d like to see more books w/ official hashtags so readers can discuss while reading. Not just SM books.
@JonTheGeek
JonTheGeek

The other day I tweeted out an idea, and quickly received a burst of encouraging responses. I was on to something. The idea I shared was that all books should have official hashtags so that people can discuss what they’re reading as they’re doing so. This would serve both authors and readers remarkably well.

Readers would have access to a sort of whenever-you-care-to-contribute book club, where they could discuss the content, share related links and recommendations, and–perhaps the most appealing feature to me–add people with similar interest graphs to their social networks. Because the niche community would form on Twitter, an existing social network, it would be far likelier to reach the activity level at which online communities become sustainable and vibrant, unlike siloed, built-from-scratch communities like private forums, where the barriers to entry deter many from joining what they see as “yet another” social network.

Authors would stand to gain even more. By facilitating the foundation and growth of these hashtag communities, authors would be tapping into a goldmine of word of mouth, reader loyalty, consumer data, actionable feedback, jacket-worthy praise, and of course, book sales from new readers who learn of an author’s work through related activity on Twitter. A fan base like that can’t be bought, and can rarely be built.

These official hashtags should be promoted in all pre- and post-launch marketing materials, interviews, appearances, etc. But the books themselves need to feature hashtags even more prominently: at page tops, in introductions, even on covers. By promoting the hashtag so visibly, authors signal to readers that there is a community out there of fellow readers to engage with, and that all they need to join is a Twitter account and this hashtag. After inviting readers, the next step is making sure they won’t be showing up to a lame party. Authors should rally their core supporters to start using the hashtag in discussing the book as soon as possible to seed the community with killer content that will make newcomers feel welcome and pique their interest. Make it irresistible for them to dive right into a vibrant conversation, instead of asking them to create the first content.

But I haven’t yet mentioned the move that will catapult authors onto another rung of social success altogether: Showing up.  Imagine an author being able to play a central role in the book clubs that have chosen his or her work, to participate in a way that invigorates discussion and thrills attendees. That’s the opportunity authors have in the era of the hashtag. For readers to know that their thoughts and ideas will even reach an author is a powerful incentive to participate and keep coming back. If authors take it just one step further and participate themselves, they’ll have their readers hooked.

Here’s a quick example of how it would work, from the reader’s perspective.

I pick up a book that outlines the creative processes and project management systems in play at ten successful startups. My goal as a reader is to learn from the best, and to implement an optimized creative process at my own workplace. The unique hashtag is hard to miss; it’s on the jacket, at the top of each page, and there’s even a one-page overview devoted to its use before the introduction. Out of curiosity, I search Twitter for the book’s hashtag before I read chapter one. There’s a lively discussion going on about the tips and systems dealt with in the book. I dive in, tweeting my observations, my questions and my criticisms throughout. Responses from other readers fuel this participation, and our shared interest in this topic and book motivates me to expand my social network by following them. The conversation doesn’t stop when I’m done reading. To the contrary, I’ve begun implementing some of the project management techniques outlined in the book, and I’m eager to share the results with the hashtag community. My feedback—both positive and negative—is often met by a response from the author, who offers additional insight and answers the community’s questions as they arise. Needless to say, her participation increases mine, as well as the likelihood that I would recommend her work to a friend or colleague, and the likelihood that I would buy her next book.

This hashtag strategy relies on the same dynamics that fuel social media success in general: two-way conversation, real-time communication and the power of positive word of mouth. As both a reader and an aspiring author, I’m looking forward to seeing how it can enrich the printed word.

Have you seen this done? Please point me to examples in the comments below, and share any additional thoughts you have on the subject.

Ian Greenleigh
Writer | Manager of Content & Social Strategy at Bazaarvoice | Future futurist | Former baby | Businessboy
  • http://Swagclub.biz Tyler durden

    @spressfield recently started doing something like this with his new release ‘ the profession’. It’s engaging as all heck, especially if the tweets are coherent bits. It would help pull me to a sale, especially if it was an author I like. Check it out. #theprofession, I think.

  • http://www.eburon.nl Wiebe

    Hi,

    I came across this blog post via the The Domino Project’s website.

    We have actually included hashtags in some books we published, and also used these hashtags in the pre-launch communications. We also included the twitterstream on the product page on our website. Take a look at the Brand Expedition web page: http://www.eburon.nl/brand_expedition – all tweets containing the hashtag #brandexpedition are shown here, and we have also seen that readers got in touch with the author, a number of times, because they included the hashtag in their tweets about the book.

    In addition, we decided to add a QR code on the last page which leads the book reader to the Facebook fanpage of the book. So basically we created a physical like button for the book: http://www.eburon.nl/images/articles/large/facebook_qr.jpg

  • Ian Greenleigh

    @Wiebe-

    Very cool example of this! I especially like how you re-leveraged the content by curating it on the product page. And I also like your QR usage–normally, people just plaster QRs on things without a purpose other than to show off how “with it” they are. But your QR usage has utility, as an interesting way of Liking something on FB. Thanks for stopping by.

  • Ian Greenleigh

    @Tyler-

    Yes, this entire hashtag effort relies on “showing up”. Very cool that @spressfield does just that!

  • http://www.metaphorsandsimiles.com Dave Richardson

    Good article. Hashtags for books is such a simple idea that it’s bound to become a winner.

    • Ian Greenleigh

      Simple + utility = win. I think.

  • http://amitstreet.com Amit Savyon

    Nice, I like the idea. I think one cool extension on this idea would be, in addition to a single book-wide hashtag, also have a page-by-page hashtag. So if you just want to discuss the book overall, it’s #WarOfArt but if there is a particular passage on page 45 you’re responding to, it’s #WarOfArt45

  • http://halfdesertedstreets.com Lauren

    I LOVE this idea. Some authors and publishers already do it, actually. For example, author Lauren Oliver and her publisher (I believe it was HarperTeen) hashtagged her book #Delirium, so readers can discuss it (and both author and publisher can gauge the interest). I’m not sure how much it worked, stimulating a global book club so to say, but the hashtag did get used a lot. I know a few other YA authors have been doing it as well. Their hashtags aren’t “official” (as they aren’t on the book), but they’re there. i think taking it to another level, and making an official hashtag, would be a fantastic idea.

  • Ian Greenleigh

    @Amit-

    I’ll meet you half-way there; I think a page-by-page would not make for robust enough conversation (not enough content), so chapter-by-chapter would probably work better. Thank you for your idea!

  • Ian Greenleigh

    @Lauren-

    I’ve seen different levels of hashtag “officialdom”, but I think all the elements in my post need to be in place to create a truly noteworthy experience. Also, the problem with non-unique hashtags like #Delirium is, well, that they’re used in other capacities. That said, Lauren Oliver seems to have come pretty close! Thanks for bringing it to my attention.

  • http://www.LisaMarieDiasDesigns.com LisaMarie Dias

    EXCELLENT idea – while there are some authors already using these, I LOVE the idea of including them in the books and promotions so that they become more visible. It also helps the authors create and stay engaged with their community and rewards the active readers.

  • Ian Greenleigh

    @LisaMarie

    Thanks, LisaMarie. Publishers have just as much to gain in this effort, so they should be willing to (and happy about) including hashtags wherever it makes sense!

  • http://www.porcelainonsteel.com Donna McAleer

    Awesome concept. It seems to be critical to have a focus with the hashtag. What are you thoughts to the hashtag being the book title or a content description? It is interesting to note that when writing for the web, many use multiple categories and even more tags for individual pieces. It seems that one category which answers the search question, “show me all the articles this person wrote about x (one category)” is most appropriate. Multiple tags are used to answer the question “show me all the articles this person wrote that mention y,y,y (tags). Would appreciate additional thoughts…

    • Ian Greenleigh

      @Donna-

      Uniqueness, in this case, is more important than specificity. See my reply to Amit. Chapter-specificity may work, but could inhibit network building (I’d rather type in one hashtag to find other readers than one for each chapter).

  • Pingback: Why StackExchange is Hotter than Twitter | Vertabase Blog

  • http://the-youngest-light.com Jane Chin

    This is a very interesting idea! I have a couple of new books out and one in a genre I’m completely new to (memoir) – I will try your hashtag approach for the memoir to engage readers via Twitter. Thank you, Ian!

    • Ian Greenleigh

      @Jane-

      Great! Please let me know how it turns out.

  • http://www.tarabenwell.com Tara Benwell

    I absolutely love this idea and am currently working with a few tweeps to try to come up with the right name for The Proper Order of Things (the novel that I just published). My only wish is that I had put it inside my book! Once I secure the perfect hashtag I’ll post it on my website. Thanks!

    • Ian Greenleigh

      @Tara-

      Make up for the fact that it’s not in your book by really ramping up the other promotion avenues. Good luck to you.

  • http://www.karinalibrary.com Michael Lommel

    Dear Jeff Bezos:

    In upcoming Kindle firmware, could readers click on a hashtag in a book to see the conversation stream appear? And contribute to the stream? Can readers see which tweets the author has highlighted and follow the hierarchy of certain conversations? Could readers create a hashtag annotation themselves (scoped to a chapter, paragraph, sentence or word…) shared with other readers, which they then manage?

    Best,
    Michael Lommel, publisher
    Karina Library Press

    • Ian Greenleigh

      @Michael-

      Way to build on this idea! Hopefully, Bezos is listening :-)

  • @kjellfish

    I too found your post via the Domino Project. As a marketer, this concept can be applied in many ways. For me, I’m going to suggest it to my client who manufactures and produces soil and compost products for organic growers. I think they will benefit by facilitating a conversation and answering questions about gardening with their customers, by their customers and others passionate about organic gardening. Thanks for sharing.

  • http://personalkanban.com Jim Benson

    Tonianne DeMaria Barry and I wrote our book (Personal Kanban), while having real-time conversations through twitter with the established hashtag #pkflow with people worldwide. Then, in the book, we have an entire section at the end talking about social media and how the Personal Kanban community uses it – part of that is using the #pkflow hashtag.

    Since then many have come to actually refer to pkflow as an actual community in and of itself, even though it was initially merely an abbreviation. The uniqueness of the hashtag (nothing else is called pkflow) and its brevity have been instrumental in building community and conversation.

    • Ian Greenleigh

      @Jim-

      That’s a great example. I like that you used hashtags even in the writing process. It must have built an incredible amount of anticipation for the “finished” product!

  • http://internetmoneymap.com Mark Aylward

    Ian
    That’s a great idea. Seth Godin’s blog brought me over. That guy is an idea machine!
    As someone writing a book it would seem a wonderful way for someone like me with a limited audience to leverage the Internet times 100
    Thanks

    I like the QR code tip as well:)

    Mark

  • http://jessandunnotis.com Jessan Dunn Otis

    Ian,

    Following K.I.S.S. (Keep It Simple Sweetie [yes, I changed that last word a _long_ time ago]), this is such a simple idea, that makes enormous sense for authors, publishers, followers and more.

    Thank you for it; and, more.

    Kind regards ~

    Jessan

  • http://www.claudebouchardbooks.com Claude Bouchard

    Hi Ian,

    Interesting concept which I’ll give more thought to since I have five novels available and 164K followers on Twitter. What I have found difficult with hashtags however is actually getting people to use them. Thanks for the insight.

    • Ian Greenleigh

      @Claude-

      Getting people to use them is indeed the most difficult part. You have to promise and deliver value when you ask them to use a hashtag. Judging by your level of engagement on Twitter (I was pleased to see you’re not just broadcasting), you’ll do fine!

  • http://thoughtsaboutnothing.com Kyle Reed

    Great idea. Love the thought behind this.

    Doesn’t kindle offer something like this with the ability to see what people are highlighting. I think that is publicly shared?

    • Ian Greenleigh

      @Kyle-

      Not sure. Not a Kindle owner. iPad guy.

  • http://publicationstudio.biz Matthew Stadler

    What a great idea! We’ll do it with all our Publication Studio books. Hashtags listed both in the books/eBooks colophon and on the site, using the formula #tobPubStud (where “tob” is the first letter of each word in the title of the book, lower-case).

    • Ian Greenleigh

      See, you already have naming conventions! Nice!

  • http://www.jeffsararas.com Jeff Sararas

    Books, for sure, and why not television? A friend of mine directs NHL games at CBC, as well as the Canucks post game show ‘Seeking Stanley’ (as in the Stanley Cup). I suggested he throw a little #seekingstanley twitter banner right on screen and it seems to have caused a huge spike.

    It makes so much sense to give your constituency a little direction on tagging, especially when there is some ambiguity. One of my partners went to the IBM Lotusphere conference in 2010. Happened to be the same weekend as the Learning Solutions conference. A brutal fight over #LS2010 ensued! Well not really. But certainly alot of confusion..

    Found you through Domino proj link. Great ideas man. Follow’d!

    • Ian Greenleigh

      Thanks, Jeff. I think we do see hashtags used in conjunction with TV programs already, but maybe not with hockey, yet. Tell your friend to make it happen!

  • http://bookhashtags.com Aidan Garnish

    Hi Ian,
    I think this is a great idea and have set up the site http://bookhashtags.com to try and curate a set of “official” hashtags for books.
    This should help people to find the hashtags people are recommending for use with a specific book.
    The site stores tweets so unlike a Twitter search which only returns the last couple of days of tweets for a hashtag the site will provide a more persistent record of the conversations taking place around a book.
    If any authors or publishers are reading this and are interested in having their hashtags/books included please get in touch.
    Thanks,
    Aidan

    • Ian Greenleigh

      Wow, Aidan! Talk about running with an idea. Fantastic work. Look for my follow-up post shortly.

  • Pingback: Hashtag, join the discussion | First, Know What You Want

  • Pingback: Recent Links From Week Of May 16, 2011 |

  • http://www.contentandmotion.com Ben Martin

    This is a fantastic idea, however there is one Twitter side thing that could through a spanner into the works: Twitter’s search API only goes back 7 days.

    So, while this would be good for new releases and “big” books (because people will be continuously talking about them), for lesser-read books this wouldn’t mean very much, especially if only one person a week (or less!) is talking about the book.

    In short, Twitter need to get better at archiving their tweets! Or, of course, the publisher could archive the hashtagged tweets on their own sites/platforms so participants can see the full history of a conversation and participate, without relying on or being hindered by Twitter’s restrictive API.

  • Pingback: Carrying On The Conversation | Josh Muirhead inc. | 18 Months Till TED

  • http://www.enhanced-editions.com peter

    Lovely idea – but isn’t the problem that people will be reading asynchronously, possibly weeks (and months?) apart – and that twitter’s searchable “archive” only goes back a couple of days?

    • Ian Greenleigh

      See Aidan’s bookhashtags.com for one answer to this problem.

  • http://www.ornaross.com OrnaRoss

    Thanks Ian for the idea and Aidan for the invite. Great idea and fast work!

  • http://twitter.com/zenguin Guinevere de la Mare

    As the previous commenter mentioned, I don’t see the potential for this really taking off until Twitter or Google Realtime start properly archiving hashtags. Books don’t generate conversations at the same simultaneous pace as events or conferences or memes. The marketing/publicity curve for a new release stretches over weeks and months, and word-of-mouth carries that timeline even further. As a book publisher, we’ve used hashtags to promote short-term book campaigns, but without a thread to trace it makes it very difficult to sustain a dialog over time.

    • Ian Greenleigh

      I think there’s a “third way” here. Why rely on Twitter and/or Google to change their archiving, when instead third-party sites and apps could provide this missing piece? Again, Aidan’s swift work on bookhashtags.com is a perfect example. Imagine if publishers created their own curation sites–that would solve the problem AND get people in front of other books in which they may have interest. Tweets from the authors could be featured, etc.

  • Micheline

    Can I buy the books (poke the box and do the work) with ibooks for my IPad? Or are they just available on a Kindle?

    • Ian Greenleigh

      It looks like they’re Kindle Store only at this point, but you can download the Kindle app and probably get them that way.

  • Pingback: Top Creativity Reads | Create Minded

  • Pingback: Bookseller Cover Design Conference Talk | Unozip

  • http://www.leobenedictus.co.uk Leo Benedictus

    I’ve come to this a bit late, I know, but I thought it worth mentioning that my publishers and I have done exactly this for my novel The Afterparty. Though we have also taken the idea slightly further…

    Anyone who tweets anything with #afterpartybook (before October 1 2011) will have their message printed in the paperback edition of the book, which comes out next February.

    The idea, which is devised by the book’s own characters, is to give readers the opportunity to see themselves in print while also adding to the book’s own publicity campaign. It is a gimmick, in other words, in a book about gimmicks. Though, I agree that official hashtags would be useful for almost any printed book.

    Basic details are here http://www.leobenedictus.co.uk

    Full details are here (with lengthy legal disclaimers…)
    http://www.vintage-books.co.uk/theafterparty/

    Leo

    • Ian Greenleigh

      That’s great! I’m going to dig in to what you’ve been doing via the link you’ve provided. Please stop by again to let me know how it’s going.

  • http://www.leobenedictus.co.uk Leo Benedictus

    Will do. We had plenty of tweets in the early months. Now it’s gone quiet again, but we hope to get it picking up again soon.

  • http://www.leobenedictus.co.uk Leo Benedictus

    Sorry, don’t know why that link to an event i did two months ago popped up…

  • http://sylviahubbard.com Sylvia Hubbard

    The success in sales for hashtags for readers has been wonderful in the sales department.

    I noticed an increase in sales during the month of may when i used a lot of hashtags in my posts directed at my books and I plan to repeat this in August to really see results.

    I’ve been trying to find a listing of reader hashtags and if you know of any, please let me know where I could find a detail lists. I’ve been going through writer chats right now, but the reader chats are still hard to find.

    Currently for myself, I started up #syllit to help me highlight when readers are talking about my work and I usually use #readers to signal when I’m speaking about patronizing my work on my site, but I’d sure love to do more to shout out what I write about to readers who are looking.

    • Ian Greenleigh

      Sylvia-

      I love to see how authors are using this idea! With regard to your question, an entire website has actually been built for book hashtags by Aidan in the UK. You can find it here (tell him I said hi!): http://www.bookhashtags.com/

  • http://www.bestbarcodegenerator.com/blog/ John Lamar

    Whoever thought of using hashtags for books first must be very innovative, and yes if the books should have a official hashtags then books will really and be living.

    Nice Article.

    • Ian Greenleigh

      Thanks, John.

  • suzane

    This is a very interesting idea! I have a couple of new books out and one in a genre I’m completely new to (memoir)..& Very cool example of this! I especially like how you re-leveraged the content by curating it on the product page.

  • Jacqui

    The problem with this idea, as I can see it, is that tweets aren’t searchable for more than about a week, so if there is no activity on a hashtag for more than that time it essentially dies. So the tag might be great for a couple of weeks as the book is released but wouldn’t be something readers could return to long-term. So how do you create a global bookclub on Twitter that people can jump into at any point in time? Or alternatively, how do you create a short-term global bookclub on Twitter and get everyone to participate in it during a specific time-frame?

    • Ian Greenleigh

      Hi Jacqui. You raise a good point, but so little of Twitter’s value, in my opinion, is accessed through its native interface. There are many sites that index and archive tweets beyond what is possible through Twitter.com. Even if the conversation peaks around a book’s release, that’s a conversation that wasn’t going on before–a total value-add. But I have no doubt that soon, this limitation will be overcome, either by Twitter or the vendors that exist in its ecosystem.

  • http://tweetednovel.blogspot.com/ Paul Parry

    Great post and fantastic comments.

    As is so often the case, I just happened to stumble across this page when I should’ve been writing.

    So it turns out the hashtag I’ve been using for a while for my book, Naughty By Nature, @Tweeted_Novel – #NbyN – could be quite useful…even though I had no plan or idea (up til now) about how best to use it. Now of course I’m brimming with ideas (and forgetting that I should actually be doing some writing). Thanks loads!

    @Aidan – great site (http://www.bookhashtags.com/) – well done

    @Wiebe – like Mark Aylward and orignal poster Ian Greenleigh, I also like your QR code tip – and will add it to my arsenal. Cheers!

    • Ian Greenleigh

      Glad I could be the man with the plan. Good luck to you!